Search found 21 matches

by dm.dean
Thu Oct 26, 2017 1:45 pm
Forum: Knowledge Base
Topic: Future Job Details to an off duty vehicle via SMS
Replies: 1
Views: 3450

Future Job Details to an off duty vehicle via SMS

Sending Future Job Details to an off duty vehicle via SMS directly to the drivers personnel mobile phone This feature is commonly used for collections during the early morning as a reminder for the vehicle operator i.e. an airport collection and if the base operator notes the customers contact detai...
by dm.dean
Thu Oct 26, 2017 1:45 pm
Forum: Knowledge Base
Topic: Specific Manual dispatch to or from an Unique Address
Replies: 0
Views: 2414

Specific Manual dispatch to or from an Unique Address

You may have a collection address that cannot be dispatched using Auto Dispatch It maybe a pick up from a Prison and that vehicle/driver allocation needs a consideration beyond the attributes/Tags that you currently use to dispatch on Auto consequently you are able to automatically have that addres...
by dm.dean
Thu Oct 26, 2017 1:44 pm
Forum: Knowledge Base
Topic: Time Out, Job Reject, Return Job and No Pick Up Statistics
Replies: 0
Views: 2565

Time Out, Job Reject, Return Job and No Pick Up Statistics

Time Out, Job Reject, Job Return and No Pick Up statistics based on the total vehicle job offers over the previous 6 weeks Easybook can be asked to display statistics based on the number of jobs that have been offered to a vehicle over the previous 6 weeks and it provides a percentage of those jobs...
by dm.dean
Thu Oct 26, 2017 1:43 pm
Forum: Knowledge Base
Topic: Text SMS the Collection details to the drivers Mobile Phone
Replies: 0
Views: 2371

Text SMS the Collection details to the drivers Mobile Phone

Text SMS the Collection details to the driver's Mobile Phone (Version 1405 and above) You may at some point have an issue with a PDA(s) connecting to your ALPHA (dispatch) terminal which means your JOB OFFER is never received so in this instance you can forward the job to the drivers mobile phone a...
by dm.dean
Thu Oct 26, 2017 1:43 pm
Forum: Knowledge Base
Topic: Booking TAGS for Vehicles and Drivers
Replies: 0
Views: 2399

Booking TAGS for Vehicles and Drivers

Booking TAGS for Vehicles and Drivers This facility enables specific (attributes) TAG to be assigned to either a Vehicle or Driver so a particular booking with a TAG is given to the correct Vehicle For example the customer may ask for a Lady Driver or they may need to transport an Electric Wheelcha...
by dm.dean
Thu Oct 26, 2017 1:42 pm
Forum: Knowledge Base
Topic: Peppered Booking
Replies: 0
Views: 2179

Peppered Booking

Peppered Booking Your taking a booking for a customer who wants it tomorrow at 8.30am, the next day at 8.50am and also on Friday at 9.15am; They may also want it on their account and you my also have to write a comment to the driver to assist in the customers collection. This process takes time and...
by dm.dean
Thu Oct 26, 2017 1:37 pm
Forum: Knowledge Base
Topic: Multi Driver vehicle setup
Replies: 0
Views: 2272

Multi Driver vehicle setup

Setting Up a Multi Driver vehicle If you operate a vehicle with a single Driver setup then usally the Car Number and Driver Number are the same, if that vehicle then changes to have the owner/driver operate the vehicle during the day and then have a different driver for the evening then that vehicl...
by dm.dean
Wed Oct 25, 2017 12:14 pm
Forum: Knowledge Base
Topic: BAN a driver from a customers TELEPHONE number
Replies: 0
Views: 2286

BAN a driver from a customers TELEPHONE number

Ban a driver(s) from picking up from a Specific customer by using the customer's TELEPHONE number Customers can take a dislike to certain drivers and also Drivers don't want to pick up certain customers You can easily BARR a driver and or drivers from being offered a pick up based on the phone numb...
by dm.dean
Wed Oct 25, 2017 12:02 pm
Forum: Knowledge Base
Topic: Newer Maps
Replies: 0
Views: 2291

Newer Maps

Newer Maps Easybook uses Ordinance Survey maps and they are download live to Easybook so if you type a postcode that is in an area that you have never used before Easybook locates that MAP TILE and downloads it to your booking terminal and stores it for future use. There are newer maps available an...
by dm.dean
Wed Oct 25, 2017 12:01 pm
Forum: Knowledge Base
Topic: Freephone Number or a LOW FLOOR/WHEELCHAIR option
Replies: 0
Views: 2214

Freephone Number or a LOW FLOOR/WHEELCHAIR option

Creating a Freephone Number or a LOW FLOOR/WHEELCHAIR option This scenario is used when your taking bookings from an address that is used by many different customers one after another. This function takes a frequently used telephone number and displays the collection point in the pick up address wi...