Common Messages without typing them in all of the time

Tips on how to get the most out of your system.
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dm.dean
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Common Messages without typing them in all of the time

Post by dm.dean » Wed Oct 25, 2017 11:51 am

Common Messages without typing them in all of the time

We call these messages CANNED GLOBAL
This function allows you to quickly send a pre determined message without having to type it in
consequently it speeds up your operation and can be useful
You can send it individually to a Vehicle, to clear cars only or everyone logged on duty

So to create a New Message you need to get to the 'MESSAGING' section of the management panel

Under the heading Messaging select Canned Global Message
Select New and in the lower line type your message
For example i.e. RING THE OFFICE ASAP PLEASE
Select a Quick Key letter in the right hand box
i.e. R and press update

As always Alpha needs to be logout and back in for these new settings

To send the message select the car number and press M for message
When the message panel appears press the space bar and then the letter R
The message will appear so as normal press End to send it

You are able to create more common messages yet each has to be associated with its own letter
i.e. CUSTOMER HAS PHONED AND IS COMING NOW PLEASE WAIT so you could use P

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